Corporate Security Operations Manager, London

We're hiring a London based Security Operations Manager to lead day-to-day corporate and physical security operations for OpenAI's London office, with a focus on the UK operating environment.

This is a hands-on, high trust role in a confidential technology environment, responsible for ensuring a safe workplace experience while maintaining discreet, professional security standards. You'll work closely with employees, cross-functional partners, building management, and external vendors, and will directly manage local security vendors and guard services.

Key responsibilities include:

• Operationalizing the London office physical security program, including access control, visitor management, contractor access, incident response, and office security operations.
• Managing security vendors and the contract guard force, including post orders, performance, coverage, KPIs / SLAs, and continuous improvement.
• Partnering closely with Workplace / Facilities, HR, IT / InfoSec, Legal, EHS, GSOC, and office leadership to implement sensible, employee-friendly security controls.
• Leading local incident response and follow-through, including documentation, after-action reviews, and corrective actions.
• Supporting security planning for in-office events, leadership visits, and business travel into / out of London as needed.
• Driving emergency preparedness, including evacuation / muster processes, tabletop exercises, and drills in coordination with Workplace.

We're looking for someone with:

• 8+ years in corporate security, protective services, law enforcement, military, or a related field with increasing responsibility.
• Demonstrated experience running office-based physical security in a modern corporate environment; technology experience is a plus.
• Proven ability to manage vendors and guard force operations with measurable outcomes across quality, consistency, service, and cost stewardship.
• Strong incident leadership skills, calm judgment under pressure, and high discretion.
• Excellent stakeholder management, with the ability to influence without friction and handle sensitive employee situations appropriately.
• Business-level English, spoken and written, for global collaboration, reporting, and executive-ready communication.