Client Partner

Brainlabs is the media agency built to answer one question: what's actually driving profit?

As a Client Partner, you will help build high-value, long-term relationships with clients, focusing on delivery, indispensable client relationships, and performance.

Responsibilities:

• Pitch and help win new clients in your area of sector/vertical expertise.
• Help deliver strategic client growth plans for your clients, growing additional client revenue by up/cross-selling Brainlabs solutions, products, and services.
• Understand your clients' business and ensure the SOW is fulfilled.
• Exercise judgement in creating solutions for clients.
• Develop your portfolio of client case studies and articles promoting Brainlabs solutions.
• Actively anticipate client challenges and build tailored strategy, planning, and activation solutions.

Requirements:

• 12+ years of experience delivering full-service strategy, planning, and activation solutions to clients.
• Media agency background.
• Proven client leadership skills and experience as a trusted advisor to clients.
• Applied knowledge of how marketing/media effectiveness links directly to business growth and financial success for clients.
• Great storytelling and presentation skills with proven pitch experience.
• Brilliant communication, relationship-building, and problem-solving skills.
• Understanding of full end-to-end workings of a full-service media agency.

What success looks like:

• Living Brainlabs' culture code every day.
• Becoming an indispensable, trusted, strategic adviser to clients.
• Award wins for client solutions.
• Minimum 7+ TRR scores or CSAT.
• Internal profitability metric hit.
• Growing portfolio of revenue across clients.
• Evidence of broad revenue sources for clients via multiple Brainlabs products.
• Increasing profile in the media world.
• Revenue growth and successful pitches.