Description
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.
As a Senior Product Manager for Platforms within Application Performance, you will own the offering that enables Cloudflare customers to securely proxy traffic to other zones also protected by Cloudflare. This service is essential for major platform providers and SaaS companies who host thousands of end-customer domains, empowering those end customers to have their own Cloudflare configuration, giving them greater control over their performance, security, and application logic.
You will own the strategy for authentication, metering, billing, and the seamless integration experience for these large platform partners. This is an outward-facing, high-impact role requiring exceptional strategic partnership skills. You will work directly with our most significant platform customers,leading providers in e-commerce, content management, and SaaS,to understand their unique scale and integration needs.
Responsibilities
- Own your space. You will own the priorities and scope, partnering with a high performing engineering team focused on one of Cloudflare’s Application Performance products.
- Connect the pieces. Product managers are a nerve center at Cloudflare, responsible for connecting engineering, program management, marketing, revenue, and partners to make sure that our ships go out on time and with the maximum impact.
- Excel across teams. Enterprise capabilities cut across all of our product verticals, so you should be comfortable working with product managers across the company to prioritize systemic improvements that our enterprise customers need.
- Be customer obsessed. You will be responsible for directly engaging with customers and understanding how they use our products. You’ll bring these insights back to the team to build a great roadmap.
- Be data driven. You should be comfortable working with data, and analyzing data to quantify the impact of problems and opportunities in your space.
Examples of desirable skills, knowledge and experience
- 5+ years of experience in product management, solutions engineering, or related roles
- Familiarity with designing or contributing to habit-forming product experiences
- Experience defining and tracking KPIs to measure product or user behavior impact
- Strong collaboration skills and experience working with engineering and design teams
- Comfort operating in fast-paced, evolving environments
- A passion for user empathy and delivering customer-centric solutions
- Excellent communication skills and attention to detail
- Curiosity and a strong desire to learn technical topics, especially in security or observability
- Engineering fluency - while it’s not required, we tend to find success with candidates who have a technical background, formal or otherwise. You don’t need a CS degree but building credibility with our engineering teams is critical and so some history of technical acumen is a key part of the role.
Bonus points
- Prior experience as a product manager for a team focused on driving the roadmap for products focused on Edge infrastructure, high-performance web delivery, or network optimization.
- Prior experience delivering cloud infrastructure products at global scale.
- Data fluency - Can you work directly with data yourself to build confidence in your views and can you use that same data to persuade others?
Compensation
- For Bay Area based hires: Estimated annual salary of $202,000 - $246,000
- For New York City, Washington, Washington D.C. and California (excluding Bay Area) based hires: Estimated annual salary of $192,000 - $234,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!
The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection available to prevent cyberattacks.