Product Manager, Wallet

Job Summary

You will join Airbnb as a Product Manager on the Wallet team, working closely with Payments, Design, Engineering, Finance, Analytics, Trust & Safety, and Guest Experience to build the financial home for every Airbnb guest.

Key Responsibilities

• Lead the product vision, strategy, and roadmap for Wallet, defining what it means to give every Airbnb guest a financial home they trust and return to.
• Build the core Wallet experience: payment method management, spending power visibility (credits, stored value, refunds), and personalized financial communication.
• Drive engagement on Wallet surfaces during and between trips, making the product feel valuable and revisitable.
• Partner with Payments Engineering to expand payment methods and financial capabilities available to guests across global markets.
• Collaborate with platform product managers to build the payment and financial infrastructure Wallet sits on.
• Work closely with Checkout to ensure Wallet and payment setup reduce friction at the moment of booking.
• Design and run A/B experiments to optimize conversion and engagement.
• Collaborate with Design to create guest-facing financial experiences that feel delightful and trustworthy.
• Work with Trust & Safety, Fraud, and Finance to ensure payment flows are secure and compliant globally.
• Define goals with clearly measurable OKRs and build cross-functional and executive alignment.

Requirements

• 8+ years of product management experience, with deep experience building consumer-facing wallet, stored value, or digital financial products.
• Proven track record making a financial product feel engaging and valuable beyond a utility.
• Strong understanding of the payments ecosystem: card networks, digital wallets, BNPL/installments, local payment methods, and emerging payment rails.
• Experience shipping payment method expansions or new payment capabilities at consumer scale.
• Demonstrated success driving checkout or transaction conversion improvements through experimentation and data-driven iteration.
• Strong design sensibility; experience partnering closely with design teams.
• Collaborative working style with platform product teams.
• Demonstrated success building cross-functional alignment across Engineering, Design, Finance, Legal, and Payments stakeholders.
• Experience working on consumer products at global scale.

What We Offer

• Competitive salary: $200,000-$240,000 USD per year
• Bonus and equity eligibility
• Comprehensive benefits package
• Employee Travel Credits