Software Engineer, Salesforce (Integrations)

About Dialpad

Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

As a Software Engineer on the Integrations team, you will primarily contribute to the development of Dialpad's native Salesforce integration, along with other critical apps. These integrations enable real-time automations and data transfers between Dialpad and key complementary systems, ensuring our mutual customers have a seamless unified experience.

Responsibilities

• Develop and maintain Dialpad's Salesforce integration.
• Contribute to the development of other Dialpad integrations.
• Write architectural design & specification documents.
• Develop well-tested features with appropriate test hooks, resulting in low defect reports.
• Write clean, modular, and maintainable code using best practices along with unit tests.
• Participate in code reviews to ensure code quality, maintainability, and scalability.
• Assist with emerging Agentic AI technologies & initiatives.

Tech Stack:

Apex, Python, Vue.js, Redis, Google Cloud.

Requirements

• 3+ years of professional experience as a Software Engineer.
• Experience with at least one object-oriented programming language, especially Java or Python.
• Experience with Agile development methodologies.
• Testing, debugging, and troubleshooting skills.
• Effective communication skills.
• Collaborative & team player, but also able to work independently & autonomously.
• Pragmatic approach to solving problems while balancing business goals.
• Agentic AI experience.
• Usage of AI coding assistants (Claude, Gemini, etc.) for the majority of coding tasks.
• Salesforce experience.
• Apex programming language experience.
• Experience building integrations.
• Proficiency with ETL data pipelines.

Why Join Dialpad

• Work at the center of the AI transformation in business communications
• Build and ship agentic AI products that are redefining how companies operate
• Join a team where AI amplifies every employee’s impact
• Competitive salary, comprehensive benefits, and real opportunities for growth