Description
We are seeking a Sales Operations intern to join the Supply team based in Milan for a 12-month internship. The Supply Team at Airbnb works at the heart of the platform, driving host acquisition, retention, and growth across Italy and Southeast Europe. We are the engine behind expanding and optimizing Airbnb's host ecosystem , connecting people with unique spaces and enabling hosts to thrive through data-driven strategies, compelling outreach, and community engagement.
As an intern, you'll be integrated into a team where you'll contribute to challenging projects. Your manager, team, and our incredible employee community will strive to be superhosts to you during the summer. We provide the support, mentorship, fun, and real world experience needed to accelerate your learning and make a real impact on our product, as Airbnb revolutionizes connection, belonging, and travel.
Your responsibilities will include:
- Supporting the development of compelling sales pitches, narratives, and outreach scripts that effectively communicate Airbnb's value proposition to prospective hosts
- Partnering with the Sales Team to track key metrics and KPIs, generate performance reports, and surface actionable insights that help refine strategies and hit growth targets
- Learning from experienced team members how to craft and manage host communication campaigns, including email templates and educational resources that empower hosts to optimize their listings
- Supporting the coordination of virtual webinars and in-person events designed to engage the host community and drive platform adoption
- Contributing to ad-hoc cross-functional projects, bringing curiosity, flexibility, and a problem-solving attitude to a variety of business challenges as they evolve
We're looking for a proactive, analytically minded intern who is passionate about the travel and hospitality industry and eager to contribute to real business impact. You'll thrive in a fast-paced, collaborative environment and bring fresh energy and curiosity to everything you do.