Account Manager Provence-Côte d'Azur (all genders)

Job Overview

Join our motivated, successful and diverse team in our Marseille office as an Account Manager for the Provence-Côte d'Azur region. You will be the main contact person for vacation rental owners who want to list their properties via our platform.

Key Responsibilities

• Be the main contact person for vacation rental owners in the Provence-Côte d'Azur region who want to list their vacation rentals via our platform and advise them on how to use our product.
• Coordinate the going live of vacation rentals and help homeowners with all post-booking related questions to ensure a continuously high level of customer-oriented service.
• Interact with our product and content team to guarantee a smooth onboarding process.
• Build strong relationships with key customers and actively support them in increasing revenues.
• Improve account performance by analyzing existing data and developing a solution-oriented strategy.
• Organize lead-generating and networking events (remote or in-person) to build a community of vacation rental owners.

Requirements

• Relevant job experience in account management, tourism or other customer-oriented roles.
• Strong communication skills and the ability to remain friendly and calm in all situations.
• Near native French skills and fluent English.
• A customer-centric, problem-solving attitude.
• Excitement about new technologies and the travel industry.

What We Offer

• Impact: Shape the future of travel with products used by millions of guests and thousands of hosts.
• Learning: Grow professionally in a culture that thrives on curiosity and feedback.
• Great People: Join a team of smart, motivated and international colleagues who challenge and support each other.
• Technology: Work in a modern tech environment.
• Flexibility: Up to 8 weeks a year from other inspiring locations.
• Perks on Top: Travel benefits, gym discounts, and other perks to keep you energized.