Senior Community Specialist (Gaming)

Join Razer's global mission to revolutionise the way the world games as a Senior Community Specialist. You will build and nurture online communities for Razer's games, working with cross-functional teams to engage players, foster a positive environment, and drive loyalty.

Responsibilities:

• Develop community strategies to drive player engagement, loyalty, and retention
• Manage community interactions across social media, forums, Discord, Twitch, and other channels
• Engage with players through livestreams, discussions, and in-game activities
• Plan and execute community events, contests, and campaigns
• Respond to player inquiries and feedback
• Monitor community health metrics and provide actionable insights
• Collaborate with product, marketing, and publishing teams to inform product development and marketing strategies
• Represent the player perspective and communicate community feedback internally
• Manage community issues with clear and empathetic communication
• Stay updated on industry trends and best practices

Requirements:

• 5 years of experience in community management, social media management, or a related field
• Passion for gaming and understanding of player psychology and online communities
• Excellent communication and interpersonal skills
• Strong copywriting skills
• Proficiency in social media platforms
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills