Description
Fin is the #1 AI agent for customer service, resolving over 1M customer conversations every week. We're inventing paradigms that didn't exist six months ago and discovering entirely new problem spaces every time we push the technology further.
As a Senior Engineering Manager, Fin AI Agent, you will own strategically significant work streams end-to-end. You're accountable for outcomes, not just delivery cadence or team health, but whether the work actually moved the needle.
You'll lead from the front, deeply understanding the product, the problem, and the context. Sometimes that means writing code yourself. Sometimes it means doing the analysis, or driving cross-functional collaboration, or force-multiplying someone on your team who's stuck.
You'll develop senior engineers into leaders, partnering with the Engineering Director on pillar-level strategy. You'll bring together engineers who've never worked as a team, set high expectations, build momentum under aggressive timelines, and drive execution.
We need someone who thrives under pressure and can maintain high standards while moving at startup speed. You need to be an exceptional people leader AND personally action-oriented.
Benefits
We offer competitive salary and equity in a fast-growing start-up, lunch every weekday, regular compensation reviews, pension scheme & match up to 4%, life assurance, comprehensive health and dental insurance, flexible paid time off policy, paid maternity leave, and 6 weeks paternity leave for fathers.
Policies
Fin has a hybrid working policy, requiring employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin, focusing on doing incredible work to achieve our goals and unite the company through our core values.