Adult English Language and Literacy Intake Advisor (Manhattan)

We are seeking an Adult English Language and Literacy Intake Advisor to join our team in Manhattan. As a direct service provider of ESOL and adult literacy instruction, you will play a crucial role in recruiting new students, determining eligibility, monitoring attendance, and student retention.

Responsibilities:

• Provide case management services to students, including running information sessions, organizing intake appointments, assessments, and placement in classes
• Monitor student progress, follow up with students who have attendance problems, and encourage continuation in the program
• Input data for students into the agency database in a timely manner
• Test all students at the end of each cycle
• Maintain paper record files for each student as per NYSED requirements
• Conduct outreach among various city and non-profit agencies to increase student enrollment and build relationships with community partners

Requirements:

• Bachelor's degree in education, English, literacy, or a related field
• Certification in Best Plus and TABE (required within the first 3 months of employment)
• At least 1 year of administrative and/or instructional experience working with non-native English speaking adult learners
• Proficiency with data entry and utilization of various databases
• Knowledge of community resources and counseling/social services for high needs populations
• Intermediate knowledge of Microsoft Office and Google Drive
• Excellent written and verbal communication skills

Benefits:

• 35 hours per week, with a minimum of 2 late nights per week and Saturdays as required
• Opportunity to work in a Branch library setting
• Part of a team that embodies the NYPL Core Values: Be Helpful, Be Resourceful, Be Curious, and Be Welcoming and Inclusive