Localization Program Manager

Twitch is seeking a Localization Program Manager to oversee the operational core of its localization program, including vendor coordination, content workflows, quality processes, and launch execution across 29 languages.

The successful candidate will join a lean team of senior professionals operating as strategic partners to Product and Engineering, focusing on delivering a native experience for global users.

Key responsibilities:

• Manage end-to-end localization into 29 languages, including launches requiring creative asset localization, terminology building, and testing
• Monitor continuous localization operations and identify opportunities for improvement
• Develop and evolve localization quality processes, including testing and LQA workflows
• Improve translation quality output by developing and maintaining linguistic assets
• Influence upstream content operations for seamless, context-rich translations
• Build localization metrics reports (turnaround, quality scores, cost per word)

Requirements:

• 5+ years of localization project/program management experience
• Experience managing stakeholders and cross-organizational dependencies
• Familiarity with enterprise localization tools and translation management platforms (e.g., Smartling, memoQ, Phrase)
• Excellent verbal, written, and interpersonal communication skills
• Native speaker of one additional language

Preferred qualifications:

• Analytical mindset with data visualization and decision-making skills
• Native French, German, Chinese, or Japanese speaker
• Experience designing and implementing scalable localization processes and technical automation
• Track record of building localization programs from scratch or through transformation
• Experience evaluating MT/LLM quality in production workflows
• Solid understanding of localization metrics and data manipulation

Benefits include medical, dental, vision, and disability insurance, 401(k), maternity and parental leave, flexible PTO, and Amazon employee discount.