Manufacturing PLM System Analyst

We're looking for a Manufacturing PLM System Analyst to join our team. As a key member of our Manufacturing organisation, you'll play a crucial role in maximising the value of our Teamcenter environment. Your responsibilities will include providing high-tier end-user support, designing comprehensive training programs, and ensuring the seamless flow of data across the 'Digital Thread'.

Key Responsibilities:

• Serve as a primary point of contact for end-user inquiries, providing timely technical interventions.
• Execute Root Cause Analysis (RCA) on support metrics to identify systemic knowledge gaps and implement proactive solutions that reduce recurring service requests.
• Author comprehensive instructional content and digital media to facilitate self-service learning and standardize PLM best practices across the enterprise.
• Lead engaging, process-centric training programs for global users, ensuring alignment between software functionality and manufacturing business requirements.
• Collaborate with global teams to identify best practices.
• Provide system onboarding support for internal and external users.

Requirements:

• BSc, Engineering OR a related field (Computer Science, Information Systems or Computer Engineering).
• Experience with Siemens Teamcenter.
• 5+ years experience working in engineering business systems space.
• 5+ years experience in end user support.

Preferred Requirements:

• Preferable experience with manufacturing business processes (Bill of Process, Bill of Material, Change Management).
• Strong communication skillset.
• Familiarity with CAD environments (Preferrable NX).
• Strong program management.
• Strong time management.
• Methodical problem solving.

Benefits:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidised back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.

Salary: This position is a salary grade 6 and ranges from $74,300-$124,500. Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.