Field Service Representative - Radiology - Jacksonville, FL

At Bayer, we're visionaries driven to solve the world's toughest challenges and strive for a world where 'Health for all, Hunger for none' is a reality.

As a Field Service Representative - Radiology - Jacksonville, FL, your primary purpose will be to provide direct on-site emergency service, preventive maintenance, and installation support to end-user customers while ensuring the highest levels of customer satisfaction.

Responsibilities:

• Perform preventive maintenance, repairs, and installations at end-user customer sites using approved Bayer documentation;
• Schedule and organize own work activities to ensure efficient operations;
• Organize and reorder inventory valued at $20K to ensure quality work and low incidents of defective or incomplete on-site customer visits;
• Return defective inventory for replenishment;
• Price service calls, offer discounts, or convert to full contracts when needed;
• Generate service revenue of up to $500K in a given work group;
• Prepare and develop sales quotes and follow through to close the sale;
• Interface with Service Admin/MSRC billing processors to ensure proper and timely invoicing;
• Assist in collection activities within a given territory;
• Maintain company car and tools in good working order valued at $35-$45K;
• Safeguard proprietary information from non-Bayer personnel.

Requirements:

• Associate's Degree in Electronics, IT Networking, Computer Science, or a relevant discipline with 2 years of applicable experience;
• Equivalent Military Experience/Training in areas such as Electronics, Aviation, IT, Computer Science, or relevant training with 2 years of applicable experience;
• Technical trade skills in areas such as soldering, electrical installation, and troubleshooting;
• Prior experience in a customer-facing role;
• Demonstrated ability to work in a fast-paced, self-directed environment;
• Good verbal and written competencies;
• Flexibility and good judgment;
• Ability to prioritize workload and tasks to maximize revenue;
• Proficiency in Microsoft Office product suite and comfortability in using company-specific databases and CRM systems;
• Ability to travel within assigned territory and nationally;
• Valid driver's license.

Preferred Qualifications:

• Demonstrated knowledge of Medical Device & Radiology business;
• Prior experience in a Field Service Role and/or regulated industry.

Compensation:

• Salary between $64,000 - $96,000;
• Overtime pay and/or bonus or commission.

Benefits:

• Health care;
• Vision;
• Dental;
• Retirement;
• PTO;
• Sick leave.