Forward Deployed Engineer

Join Airtable as a Forward Deployed Engineer and become a trusted advisor to strategic customers. You'll embed within leading organisations to drive digital transformation, deliver innovative technical solutions, and champion the adoption of Airtable's platform.

Responsibilities

• Embed within strategic customer organisations to understand their business processes, operations, and goals
• Identify and deliver high-impact technical solutions that drive organisational transformation and measurable results
• Act as a thought leader and trusted advisor to senior executives, translating Airtable's value into customer-specific language
• Rapidly prototype and deploy solutions to accelerate time to value and drive adoption
• Lead innovation and solution ideation workshops with key customers
• Guide clients in building custom solutions, driving adoption, and ensuring successful change management
• Provide real-world product feedback to influence Airtable's roadmap
• Evangelise and expand use cases, driving account growth and AI adoption
• Reduce risk of churn and contraction by establishing trust and technical expertise
• Leverage creative storytelling to communicate complex technical concepts
• Travel to customer sites as needed

Requirements

• 5-7 years in SaaS pre-sales, implementation, or customer-facing roles in enterprise environments
• 7-10 years of technology and sales experience, ideally with large, flexible platforms
• Experienced in managing sales cycles and technical evaluations
• Strong business acumen with knowledge of business operations across multiple industries
• Hands-on technical builder with experience architecting, prototyping, and developing custom solutions
• Deep understanding of relational database architecture and enterprise integration methodologies
• Active AI user and implementer, familiar with LLMs, vibe coding, and Airtable
• Skilled communicator and presenter, comfortable with public speaking and storytelling
• Passionate about low-code/no-code applications and emerging technology trends
• Familiar with programming languages and process/persona mapping tools (e.g., Lucid, Figma, Mural, Miro)
• Willing to travel and thrive in dynamic, customer-centric environments