Sr. System Administrator (Data Centers)

As a Sr. System Administrator on the Data Centers team at Dialpad, you'll own both hardware and cloud infrastructures, focusing on reliability, scalability, and operational excellence.

You'll manage the administration and lifecycle of the global server fleet and lead key initiatives in automation, observability, and performance.

Key responsibilities:

• Scout, evaluate, and compare hardware options and colocation facilities
• Design and deploy a cloud expansion strategy
• Steer capacity planning and expansion/upgrade strategy
• Design and deploy servers at scale into data centers globally
• Develop and maintain automation for a large fleet of servers, VMs, and containers
• Work with vendors to obtain quotes, make purchases, and schedule services
• Set up and evolve monitoring for server, network, and data center health
• Develop and maintain proper documentation for engineering staff
• Participate in a rotating on-call schedule
• Lead complex systems and network troubleshooting
• Provide technical mentorship to other System Administrators and engineers
• Partner with Security and other stakeholders on initiatives
• Occasionally travel for on-site work

Requirements:

• Background in Systems and/or Software Engineering
• Extensive experience with Linux
• Familiarity with networking technologies
• Data center setup/deployment experience
• Exposure to cloud platforms
• Demonstrated ability to keep abreast of industry standards and trends
• Proven experience in a senior or lead capacity
• Strong communication skills

Benefits:

• Competitive salary
• Comprehensive benefits
• Real opportunities for growth
• Cutting-edge AI tools
• Robust training program