Description
Discord is looking for a Legal Vendor Program Manager to join its growing legal team. In this role, you will own the strategic and operational management of Discord's relationships with outside counsel and other legal service providers.
You will administer e-billing and matter management platforms, manage outside counsel engagements, enforce billing guidelines, conduct spend analysis, and ensure reporting is accurate and timely. You will drive accountability, cost-effectiveness, and service excellence across Discord's law firm engagements and build the processes and tools that allow legal vendor operations to scale.
Responsibilities:
- Own Discord's outside counsel and legal service provider relationships end-to-end
- Develop and maintain outside counsel terms of engagement, billing guidelines, and other documentation
- Partner with Finance to build and maintain legal spend accruals and forecasting mechanisms
- Drive the development of playbooks, tools, systems, and processes for legal vendor management
- Prepare and deliver regular reports to attorneys and Finance
- Own the end-to-end process for onboarding and off-boarding legal service providers
- Develop, administer, and enforce cost control strategies
Requirements:
- 5+ years of experience in legal operations, legal vendor management, or a related role
- Hands-on experience with e-billing and matter management platforms
- Proven track record managing law firm and legal service provider relationships
- Advanced proficiency in Excel
- Ability to break down complex projects into discrete components and work collaboratively
- Strong analytical, financial, and contract negotiation skills
Nice to have:
- Experience with Brightflag, LawVu, or similar e-billing and matter management platforms
- Familiarity with Discord and the gaming or online communication industry
- Experience developing or refining outside counsel guidelines and rate frameworks
- Experience working with law firms providing legal services outside of the U.S.
- Experience identifying and implementing AI or automation solutions across legal operations workflows
This role is based in San Francisco with a 2-day-per-week in-office expectation. The US base salary range for this full-time position is $144,000 to $162,000 + equity + benefits.