Description
We are seeking an experienced Assistant Multi-Counter Manager to join our team at Douglas Berlin Kurfürstendamm. As a key member of our retail team, you will be responsible for driving business results in the store, supporting the Business Manager in setting individual and team sales targets, and communicating with Retail Artists to achieve business goals.
Your primary responsibilities will include:
- Steer business results in the store to meet and exceed targets and performance metrics
- Support the Business Manager in setting individual and team sales targets and communicate with Retail Artists to achieve business goals
- Promote exceptional customer service and customer experiences by leading by example
- Coach and provide feedback to the team to ensure Charlotte Tilbury standards are met in service and make-up artistry
- Capitalise on every opportunity to extend exceptional customer service beyond the in-store experience and expand the customer database for direct marketing purposes
- Implement individual and team development plans, conduct regular evaluations to foster mutual feedback and coaching
- Develop a positive and collaborative team culture in the store through team meetings and a partnership leadership style; recognise and highlight achievements as necessary
- Demonstrate entrepreneurial spirit by proposing plans, events, and other initiatives to drive business success
- Ensure impeccable visual merchandising, cleanliness of the counter, and hygiene standards
- Maintain a flawless appearance and inspire team members to showcase their best selves
Benefits of working with us:
- 29 days' holiday plus birthday off
- Charlotte's Magic Academy for personal development
- Continuous support and genuine growth opportunities
- Receive new products before they're released
- Employee discounts
- Internal competitions with a chance to win
Our mission is to empower every person on the planet to be their most beautiful self. We achieve this by welcoming people with diverse backgrounds, voices, convictions, and perspectives into our growing global workforce. By doing so, we can better serve our communities, customers, employees, and candidates participating in our hiring process.
WE'D LOVE TO WELCOME YOU TO OUR DREAM TEAM... APPLY TODAY!