Retail Operations Assistant Manager - Travel Retail

About the role

The Retail Operations Assistant Manager is a key role within the Retail team, reporting into the Head of Travel Retail, Continental Europe. This fast-paced and exciting role ensures all elements of our store environment projects are executed across both our existing and expanding estate across the regions.

Key responsibilities include:

• In-Store Operations: Ensure operational excellence across the store estate by creating, implementing, monitoring, and reporting effective operational processes.
• Communication & BAU: Be the go-to expert for all store-related issues and technology systems.
• Maintenance: Ensure Store & VM Maintenance reported issues are resolved to a high standard, timely manner, and within budget.
• Budget Management: Tracking and monitoring spend vs Budget.
• Projects: Support with leading the opening of new and existing counter refits to ensure a successful launch.

About you

• Operations experience within the beauty/fashion industry.
• Highly organised and able to prioritise workload effectively while maintaining exceptional attention to detail.
• Proven track record in implementing projects, change management, and training teams on new ways of working.
• Experience in executing store projects and ability to engage and set best practice for store managers.
• Confident with budget management and daily financial tasks.
• A reactive and flexible attitude towards tasks.
• Able to flourish in an autonomous environment.

Why join us?

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere, to be the best version of themselves.
• We're a hybrid model with flexibility, allowing you to work how best suits you.
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
• Financial security and planning with our pension and life assurance for all.
• Wellness and social benefits including Medicash, Employee Assist Programs, and regular social connects with colleagues.
• Bring your furry friend to work with you on our allocated dog-friendly days and spaces.
• And not to forget our generous product discount and gifting!