Description
We're looking for a Senior Digital Designer to join our Solution Creative Design Team and own how design scales across the customer lifecycle at Synthesia. This is a senior IC role for a designer who has spent significant time inside commercial organisations and knows what it takes to make design a measurable lever for adoption, expansion, and customer success.
In this role, you'll partner closely with Solutions Consultants, Customer Success, Sales, RevOps, and Product to embed design into the commercial motions that drive time-to-value, activation, and retention. You'll be responsible for defining the visual architecture for the Solution Creative Design function, designing reusable libraries, modular components, and content systems, and translating customer goals and commercial KPIs into design decisions.
You'll also set and uphold the creative bar across the team's output, lead reviews, raise quality standards, and mentor mid-level and junior designers as a craft and quality coach. Additionally, you'll drive the evolution of design tooling, rituals, and operations, shape platform-wide template architecture, and act as a strategic creative voice in cross-functional initiatives.
To be successful in this role, you'll need to have 8+ years of design experience in commercial/GTM-facing environments, with a portfolio that shows scaled systems, not just standalone deliverables. You'll also need to have demonstrably owned a design system, template library, or visual framework at scale, and understand the commercial mechanics of a SaaS business.
In terms of skills, you'll need to be proficient in Figma, Photoshop, and Illustrator, with strong working knowledge of After Effects and Premiere Pro. You'll also need to have a systems-thinking mindset, be comfortable being a strategic creative partner across functions, and be able to hold your own in commercial conversations.