Description
Compensation
The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The salary range for this role is $216K – $240K, with generous equity, performance-related bonuses, and the following benefits:
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend to fuel your professional growth
- Daily meals in our offices, and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
About the Team
The social team helps bring OpenAI’s work to people around the world, translating complex ideas into clear, accessible, and timely content and stories across platforms. The team supports OpenAI’s mission by helping people understand how to use AI in practical, meaningful ways, while clearly and authentically communicating our technology, values, and approach to safely building powerful AI.
About the Role
We're looking for a smart and accomplished Social Media Manager (IC) to drive and manage long-tail evergreen educational social content primarily around OpenAI products on Linkedin and YouTube from the @ChatGPT and @OpenAI accounts. This role sits at the intersection of AI, education, product storytelling, and social media. You'll help shape how people around the world understand and adopt one of the fastest-growing technologies in history.
Responsibilities
- Work closely with cross-functional teams to brief and create evergreen content related to OpenAI products like ChatGPT and Codex
- Craft and execute social strategy and content to encourage and sustain product adoption
- Partner with product, marketing, and creative teams to develop educational social content that helps people understand and adopt OpenAI products
- Monitor and report on product usage trends and conversations across social
- Balance the requests of many teams while ensuring content goes out accurately and on time
- Synthesize and communicate complex topics in clear language tailored for different audiences
Requirements
- 7+ years of professional experience in social media management, preferably in technology or AI, with experience managing large brand accounts, and publishing real-time high-impact content at scale
- Proven success in developing and executing social media strategies that drive engagement and growth
- Strong cross-functional, operational and organizational skills, capable of managing multiple projects, tight processes, and rigorous content tracking
- A deep, hands-on love for ChatGPT, Codex, and OpenAI’s products, with the curiosity and conviction to use them every day while translating the benefits to others globally
- Deep understanding of audience behavior across social platforms, especially LinkedIn, with experience tailoring content for a wide range of segments, from knowledge workers and industry professionals to students, early graduates, and younger digital-native audiences
- Exceptional writing and communication skills with the ability to synthesize complex topics into clear, concise content for diverse audiences
- A creative and highly practical approach to prompting, capable of designing prompts that are engaging, useful, and showcase the real-world value of OpenAI products