Commercial Planning Manager | South Korea

We are seeking a Commercial Planning Manager to join our Commercial Operations team and deliver strong business planning and customer journey management capabilities.

The Commercial Planning Manager will be responsible for planning sales volume and managing customer journeys, digital operations, and business reporting to support commercial performance.

Key responsibilities:

• Develop monthly sales volume plans and manage sales forecasts, including order intake, product mix, option mix, and business outlook.
• Manage the end-to-end digital customer journey and related systems to continuously improve customer experience and operational efficiency.
• Drive financial product management and tactical campaigns based on market trends and budgets, while supervising partner alignments and performance reviews with HQ.
• Act as the primary point of contact for customer journey and digital sales process issues, coordinating with relevant teams to ensure timely resolution and continuous process improvement.
• Manage business operations related to payment, Mo2, and EV subsidy processes while coordinating with internal stakeholders and external partners.
• Monitor commercial performance and prepare regular business planning reports, forecasts, and presentations for HQ and management.
• Support new model launches by ensuring customer journey, digital operations, and commercial process readiness.
• Identify opportunities to improve commercial processes through data analysis, system enhancements, and cross-functional collaboration.

Requirements:

• Master's or Bachelor's degree in Business Administration, Economics, Marketing, or equivalent.
• Minimum 6 years' experience in the automotive field or related.
• Strong analytical skills with the ability to translate data into business insights and recommendations.
• Experience in business planning, forecasting, and performance reporting.
• Experience in managing cross-functional projects and driving process improvements.
• Strong stakeholder management skills.
• Excellent written and verbal English skills.