Global Account Manager

Job Summary

We are seeking a Global Account Manager to own and grow a strategic relationship with a Fortune 15 financial services institution. The successful candidate will drive adoption of new Temporal use cases across the firm's lines of business, deepen technical trust with engineers and architects, and convert that trust into durable, expanding consumption.

Key Responsibilities

• Own and grow the client relationship, expanding Temporal's footprint across new lines of business, teams, and use cases
• Develop and execute a strategic account plan to drive net-new use-case adoption within a large, matrixed enterprise
• Engage software engineers, architects, and technical stakeholders to understand their needs and position Temporal effectively across a wide range of workloads
• Navigate complex technical discussions and align Temporal's capabilities with customer priorities and production realities
• Build and nurture quality relationships across multiple levels of the organisation, acting as a trusted advisor throughout the adoption lifecycle
• Partner with customer success, solutions architecture, and product teams to ensure each new use case reaches production and delivers measurable outcomes
• Identify, expand, and close new use-case commitments, driving growth in consumption and breadth of deployment
• Adapt account strategy continuously to the dynamic priorities of a Fortune 15 enterprise in a rapidly evolving market

Requirements

• Experience developing and executing multi-year account strategies within large enterprise organisations, aligning stakeholders, initiatives, and expansion opportunities into a cohesive growth plan
• Outstanding communication and negotiation skills, with the ability to present to technical and executive audiences
• A proven track record of developing executive relationships
• Demonstrated success selling to software engineers, technical decision-makers, and engineering leaders in complex technical environments
• Ability to navigate complex technical discussions and collaboratively align Temporal's capabilities with customer priorities
• Demonstrated success driving adoption and scaling revenue within large, matrixed enterprise organisations
• Comfort operating in a fast-paced, high-growth environment with a proactive and adaptable approach
• Exceptional relationship management skills, with the ability to influence and build trust across multiple levels of an organisation
• Demonstrated success in consistently achieving or surpassing growth goals
• Experience working with cutting-edge developer tools or infrastructure products
• Familiarity with consumption-based sales models and driving adoption of technical products
• A passion for technology and a deep curiosity for solving complex customer challenges

Benefits

• The estimated pay range for this role is $300,000 - $350,000 OTE (50/50 split)
• Unlimited PTO, 12 Holidays + 2 Floating Holidays
• 100% Premiums Coverage for Medical, Dental, and Vision
• AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
• Empower 401K Plan
• Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!