Technical Program Manager, AI Performance

Figma seeks an AI-Native Performance TPM to own performance prevention, diagnostics, and safe rollout for both our flagship products and next-gen AI features. This platform-level role spans desktop, browser and mobile; requires deep experience with performance testing (load, stress, endurance, interference), observability, and incident response. You’ll partner across Product, Platform, Performance Program and Product Support.

Responsibilities:

• Own horizontal, high-visibility performance programs that span flagship product performance (load times, FPS, memory) and AI features (model inference latency, throughput, cost, and reliability)
• Work across desktop, browser, native mobile (React Native / WebView), and WASM contexts
• Lead cross-org programs: observability/telemetry, regression prevention (performance CI), xfn performance forum, SEV mitigation, safe rollout of AI capabilities, and CE Planning (customer engineering / enterprise readiness)

Requirements:

• 5+ years in performance engineering, performance TPM, platform TPM, or SRE with hands-on experience shipping performance programs for SaaS products
• Demonstrated experience with load, stress, performance or scalability testing and new-build comparisons
• Deep familiarity with web performance (FCP, LCP), rendering/FPS, WASM memory, mobile profiling (Xcode Instruments, Android Profiler)
• CI/CD and test automation experience: integrating performance tests into pipelines
• Distributed systems, cloud infra (AWS), autoscaling, and capacity planning
• Hands-on prior work with LLMs, prompt engineering, or agent platforms

Nice to Have:

• Experience with MLops or LLMs: inference latency tradeoffs, batching, caching, etc
• Observability stack: Datadog / Sentry / RUM
• Background as a performance engineer (not just TPM) with code or test harness contributions
• Experience with large enterprise Planning / customer load tests
• Familiarity with real-time collaborative systems and GPU/WASM performance constraints

Benefits:

• Annual base salary range: $185,000-$317,000 USD
• Equity to employees
• Competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement