Description
As a Strategic Account Executive, you'll help expand GitLab's presence across Brazil by building trusted relationships with senior leaders at large organisations and guiding them through complex platform decisions. You'll use a consultative sales approach to connect customer business needs with our AI-powered DevSecOps platform, helping teams improve developer productivity, reduce security and compliance risk, and move software delivery forward with more confidence.
In this role, you'll support strategic accounts across the full customer journey, from early conversations through adoption, while helping us position GitLab as a leading DevSecOps partner in the Brazilian market. You'll work across pre-sales, post-sales, partner, marketing, and support teams, and we'll rely on you to bring strong account leadership, customer outcomes, and clear communication in English and Portuguese.
Over your first year, your impact will come from building account plans for large organisations, developing new opportunities, and helping customers successfully adopt GitLab in ways that align to their business goals.
Key responsibilities include:
- Leading strategic account activity for large prospects and customers across Brazil, providing direction throughout pre-sales and post-sales engagements.
- Developing opportunities within enterprise accounts through prospecting, relationship building, and a consultative understanding of customer business needs.
- Creating account plans and customer proposals that clearly connect GitLab capabilities to organisational priorities and transformation goals.
- Coordinating with pre-sales, post-sales, and support teams to support successful product rollout and customer adoption.
- Generating qualified pipeline in partnership with strategic channel partners and supporting new customer development efforts.
- Contributing customer feedback and product ideas to GitLab's public issue tracker to represent the voice of the customer.
- Preparing activity and forecast reports, and helping analyse wins and losses to improve future sales execution.
- Collaborating with marketing, account teams, product managers, and technical teams to share lessons learned and communicate customer needs clearly.
To succeed in this role, you'll need:
- Experience selling into large organisations and navigating complex enterprise sales cycles with multiple stakeholders.
- Ability to build and manage executive-level customer relationships with a high degree of ownership and follow-through.
- Skill in consultative selling, including shaping proposals, presentations, and formal quotes around customer business needs.
- Strength in negotiation, presentation, and closing conversations in a clear and effective way.
- Comfort working independently on complex projects while coordinating with cross-functional teams.
- Fluency in English and Portuguese for customer-facing and internal communication.
- Familiarity with GitLab or related tools, including Git, software development tools, application lifecycle management, or security and application security tools.
- Alignment with GitLab's values, with openness to transferable experience from adjacent technical or enterprise software environments.