Receptionist

As a Receptionist, you will provide a high-quality frontline response to customer enquiries and act as the efficient interface with other departments throughout the company.

Responsibilities include:

• Manning the front desk and ensuring the reception area and display of current Future Publishing magazines is always kept tidy and up-to-date.
• Maintaining the stationery and refreshment supply for the building.
• Providing an efficient, knowledgeable, and professional first point of contact for all enquiries from visitors, customers, contractors, and suppliers.
• Answering the main telephone promptly, politely, and professionally, and directing the caller to the correct person/department.
• Handling complex travel bookings, hire cars, and booking train tickets often at short notice.

To be successful in this role, you will need:

• To be both proactive and reactive, able to identify any issues and resolve the problem with own initiative and autonomy or seek support when needed.
• Proven success at supporting busy and challenging teams, adhering to deadlines.
• Strong G Suite skills.
• A professional, courteous, and positive manner, but equally assertive even under pressure and managing several tasks.
• Confident communication skills.
• High attention to detail.
• A flexible, highly adaptable attitude.

The expected salary for this role is £15,900.

Benefits include:

• Uncapped leave.
• A share of profits with a bonus when targets are met.
• Refer a friend and get rewarded when they join Future.
• Well-being support with access to Colleague Assistant Programmes.
• Opportunity to purchase shares in Future with the Share Incentive Plan.