Senior Solutions Architect, Mid Market (Presales) - Canada

Are you looking to make a real impact and play a meaningful role in the growth of our company? As a Solutions Architect at Elastic, you will serve as a technical authority and trusted advisor to our sales team, customers, partners, and community. You will understand and tackle our customer's business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners.

A successful SA at Elastic will be passionate about perfection; taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.

Key Responsibilities:

• Serve as the technical point of contact for your accounts and account managers in your assigned territory.
• Develop a deep understanding of customers' goals and objectives, and articulate how our offerings address their needs.
• Craft and own value-based relationships at all levels in customer organisations.
• Actively participate in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Develop and maintain a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advise the sales team on effective ways of positioning Elastic products, solutions, and services.
• Onboard, educate, and enable our partners, and support them in sales cycles.
• Craft collateral, contribute to programs, and collaborate with other Elasticians to meet individual client needs.
• Be the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams.

Requirements:

• A track record of success in a technical presales role,enough experience selling and implementing technology to earn your customer's trust.
• A proven track record to articulate and sell the benefits of modern platforms, software, and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence. Have you more than once convinced a team you worked for, of an idea, technology, or architectural pattern?
• The ability to inspire groups, both large and small.
• A willingness to travel 30% within region, as well as occasionally internationally.

Language Requirements:

• Ability to communicate effectively in French and English is required, as this role supports French-speaking customers, partners, and stakeholders across Canadian markets.