Description
Job Posting
Account Director, Education
Location
San Francisco; Remote - US; Washington, DC
Employment Type
Full time
Location Type
Hybrid
Department
Compensation
- $261K – $352K • Offers Equity • Multiple Ranges
The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend to fuel your professional growth
- Daily meals in our offices, and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
More details about our benefits are available to candidates during the hiring process.
This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.
About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our ChatGPT Enterprise Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
Our EDU Account Director will specialize in working with education institutions and companies as they adopt OpenAI’s products. For example, this individual will focus on helping support universities K-12 institutions as they evaluate and adopt ChatGPT Enterprise for their administrators, faculty and students.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll represent OpenAI as a thought leader in AI, and partner with researchers, engineers, and solution strategists to help customers evolve their AI journeys. ChatGPT Enterprise (launched Aug’23) is being rapidly adopted by companies around the world, and we’re looking for tenured Account Directors to join our team and continue to bring both new customers onto the product, and expand existing ones.
This role is based in San Francisco, New York or Washington DC. We use a hybrid work model of 3 days in the office per week.
In this role, you'll:
- Lead our enterprise prospects’ journeys from consideration to purchase.
- Partner with Account Associates, Solutions Engineering and Customer Success to build and execute complex customer evaluations, demos, and pilots.
- Forecast your pipeline and targets on a weekly basis.
- Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.
- Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
- Support the recruitment and onboarding of other teammates.
- Support the development of company culture.
We're seeking someone with experience including:
- Selling platform-as-a-service and/or software-as-a-service at a product-led growth company.
- Experience selling into education institutions.
- Achieving revenue targets >$1M per year for more than 6 years.
- Designing and executing complex deal strategies.
- Supporting the growth of fast-growing, high-performance companies.
- Leading high-visibility customer events (CAB, conferences, product launches, etc.).
- Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.
- Reporting on customer success activities.
You might thrive in this role if you:
- Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their internal productivity and AI strategy. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
- Have a passion for or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
- Are a builder. You are excited