Hardware Failure Analysis Engineer

You are a highly analytical and hands-on engineer, passionate about hardware systems and their reliability. With a deep understanding of electronics, troubleshooting techniques, and system-level failures, you thrive in fast-paced environments where precision and attention to detail matter most.

What You'll Be Doing

• Manage field hardware quality for Synopsys HAV products
• Monitor field quality data metrics such as RMA rates, MTBF, and product reliability
• Own failure analysis of field returned hardware, maintaining SLA on FA, and ensuring accurate entry of FA information in the RMA database
• Analyze RMA, Failure Analysis, and Repair data to identify trends and raise quality excursions, collaborating with engineering teams to validate resolution plans
• Drive containment and mitigation plans for quality alerts, troubleshooting failures from system to PCBA/mechanical component level
• Conduct component-level troubleshooting and repair with supply chain partners, reviewing and approving failure analysis results, and maintaining design for reliability/service guides
• Publish external-facing Failure Analysis Reports and lead field hardware quality meetings with key stakeholders, including senior management and customer support teams
• Enhance and scale up FA testing and automation, deploy standardized processes at global suppliers, and manage component-level supplier FA as needed

The Impact You Will Have

• Elevate product quality and reliability, ensuring Synopsys hardware consistently meets and exceeds customer expectations
• Reduce field failure rates and improve MTBF, directly contributing to customer satisfaction and operational efficiency
• Drive proactive identification and resolution of quality excursions, minimizing downtime and optimizing manufacturing processes
• Influence design for reliability and service, impacting future product development and lifecycle management
• Support key business metrics by maintaining accurate failure analysis records and communicating actionable insights to stakeholders
• Foster cross-functional collaboration, enhancing teamwork between engineering, manufacturing, and customer support
• Lead process improvements, standardization, and automation initiatives that scale globally and enhance supplier performance

What You'll Need

• BS/MS in Electrical/Electronics Engineering or related field, with 7-10 years of experience in hardware failure analysis and/or Manufacturing test engineering
• Strong background in PCBA design, system test, and hardware troubleshooting, including hands-on experience with test and measurement equipment (oscilloscope, Linux-based tests)
• Proficiency in scripting languages (Python, PERL, Bash, shell) and working in a Linux environment
• Experience with analytical tools (SEM/EDS, CSAM, destructive/non-destructive tests) and understanding of circuit board schematics/layout
• Familiarity with Microsoft Word/Excel, Salesforce, SAP, Jira, and report automation tools (MS BI/Tableau/Sisense/Crystal Reports)
• Basic mechanical engineering knowledge and ability to lift/move up to 65lbs regularly

Who You Are

• Detail-oriented, highly organized, and efficient in both written and oral communication
• Collaborative team player who thrives in cross-functional environments and values diverse perspectives
• Proactive problem solver with a strong sense of ownership and accountability
• Adaptable and resourceful, able to manage multiple priorities and drive process improvements
• Committed to continuous learning and professional growth, with a passion for innovation and quality

The Team You'll Be A Part Of

You will join the Systems Design Group (SD) hardware Operations team,a dedicated group of engineers focused on delivering superior hardware quality and reliability.

Rewards and Benefits

We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs.