Business Systems Senior Administrator

We are seeking a Business Systems Senior Administrator to join our HR Systems (HRS) team. The successful candidate will be responsible for the configuration, operation, and support of key HR applications, including SuccessFactors Employee Central (EC) Skills, Fieldglass, and Phenom Talent CRM.

The role involves collaborating with HR stakeholders and internal teams to gather requirements, assist in solution configuration, support testing and deployment activities, and provide ongoing system support. The ideal candidate will have a strong understanding of HR systems and processes, as well as excellent analytical and problem-solving skills.

Key responsibilities include:

• Supporting the design, configuration, and deployment of Employee Central Skills components, Phenom Talent CRM, and Fieldglass
• Assisting in testing and coordination of biannual EC, Phenom Talent CRM, and Fieldglass upgrade releases
• Providing SOX reporting and evidence
• Executing assigned testing activities and documenting results
• Serving as a Point of Contact for HR, project teams, and IT
• Collaborating with HR business stakeholders to understand and deliver solutions
• Providing guidance to HR teams on Employee Central Skills, Phenom Talent CRM, and Fieldglass tools
• Supporting enhancements to Employee Central Skills, Phenom Talent CRM, and Fieldglass processes
• Identifying and recommending opportunities for process improvement
• Maintaining accurate and up-to-date system documentation
• Providing training and support to HR users

The successful candidate will have:

• A Bachelor's degree or equivalent work experience in Human Resources Systems or a related field
• 2+ years' experience as a HR Business Analyst/Business Process Owner/Business Systems Administrator
• Working knowledge of SuccessFactors Employee Central components, Phenom, or Fieldglass
• Experience in configuring, testing, and supporting processes in SuccessFactors, Phenom Talent CRM, or Fieldglass
• Strong functional analyst skills and ability to manage multiple tasks under tight deadlines
• Proficiency in MS Office software
• Strong written and verbal communication skills

In terms of benefits, we offer:

• Competitive Base Salary
• Paid Overtime
• Regional Bonus (when applicable)
• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
• Paid time off, including vacation, holidays, shutdown
• Company Paid Short-Term and Long-Term Disability
• 401K Plan with company match + additional contribution
• Relocation assistance (if eligible)
• Tuition Assistance & Student Loan Repayment
• Lifestyle Account
• Childcare Reimbursement Account
• Elder Care Support
• Wellbeing Program
• Community Service and Engagement Programs
• Product Programs