FBS Observability Engineer

Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees.

This role will be part of the Enterprise Observability team that provides observability solutions to teams across the company in the form of a shared service.

Key Responsibilities

• Manage and evolve the enterprise observability platform, with a focus on operational excellence and best practices.
• Provide platform stewardship, optimization, and strategic enablement.
• Work closely with Site Reliability Engineers (SREs) and automation engineers to enhance issue detection, drive intelligent alerting, and enable automated remediation across a large and complex enterprise environment.
• Manage our unified observability platform, and work with individual application and infrastructure teams to ensure their observability needs are met. This includes instrumentation, configuration, alert creation, coaching, and ongoing improvements.

Requirements

• 3-5 years of experience as an Observability Engineer, Monitoring Engineer, Observability platform administrator, Dynatrace administrator or similar
• Full English Fluency
• BS in Computer Science or similar
• Experience in working in Complex environment in engineering or administration in a multinational environment from any industry.

Technical & Business Skills

• Platform Administration – Advanced
• Monitoring and Observability – Intermediate
• Communication, stakeholder management, Advance
• Technical Writing
• Implementation Experience Automation / Scripting - Intermediate
• Coding capacity - Desirable
• Process Improvement – Intermediate
• Dynatrace - Entry Level (1-3 Years) Desirable or others similar (AppDynamics, Splunk, New Relic, Solarwinds, Datadog)
• Office Suite - Intermediate (4-6 Years)
• Cloud Platforms (AWS/Azure/GCP) - Intermediate (4-6 Years) Working knowledge

This position comes with competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development