Customer Advocacy Intern (Fall 2026)

At Cloudflare, we're on a mission to help build a better Internet.

The Customer Advocacy Intern will support the team responsible for building, managing and growing customer marketing programs.

Responsibilities:

• Collaborate with the Strategy team to develop and execute customer marketing strategies that align with business goals.
• Support the research, writing, and editing of engaging case studies, internal and external interviews, and other marketing collateral.
• Learn and support marketing and customer advocacy tech stack.
• Contribute to planning and brainstorming sessions, bringing creative ideas and new efficiencies using AI to the table.
• Support the team in analyzing advocacy activity performance and identifying opportunities for improvement.
• Contribute to monthly and quarterly reporting, including newsletters.

Main projects:

• Customer References: Help support and fulfill sales 1:1 and RFP requests for customer references working with tools and across customer advocacy and account teams.
• Customer Advocacy: Help to qualify, develop and maintain a targeted pipeline of strategic customer relationships.
• Advisory Boards and Councils: Shadow the process and contribute to our customer advisory boards/councils.

Desirable Skills, Knowledge, and Experience:

• Currently pursuing a degree in Journalism, English, Marketing, Communications, Business, or a related field.
• Available for a full-time 12-week internship, working from our San Francisco office 3-5 days a week during the fall (Sep-Dec).
• A strong portfolio showcasing your writing samples across different formats.
• Ability to write clearly, concisely, and adaptably for various digital platforms and audiences.
• Strong project management skills.
• Strong research skills and a keen eye for detail.
• Excellent communication and collaboration skills.
• Curiosity and a proactive approach to learning and problem-solving.

Compensation:

• Estimated hourly rate of $27 for Bay Area based hires.