Seasonal Supervisor - External

We are seeking a Seasonal Supervisor to join our team at Lush Spa Cardiff. As a Seasonal Supervisor, you will play a vital role in delivering exceptional customer service, leading and motivating the sales team, and driving business growth.

Key Responsibilities:

• Lead and motivate the sales team to deliver exceptional customer service
• Engage with customers and provide tailored product recommendations
• Maintain a clean and visually appealing shop floor
• Support the store manager in achieving sales targets
• Organise and contribute to in-store events and customer celebrations
• Provide training, feedback, and development for team members
• Lead the store effectively in the absence of the store manager
• Ensure health and safety standards are followed
• Seek opportunities for personal development

Skills, Knowledge & Expertise:

• Customer Service: Deliver outstanding customer service and inspire your team to shine
• Management Skills: Navigate tricky conversations with finesse and be the backbone of support for your team
• Teamwork: Foster a supportive work environment through continuous team growth
• Communication: Effective verbal communication skills to spread the word throughout the store

Benefits:

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Complimentary spa treatment
• Pension scheme
• Paid day off for your birthday
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• 6 months of full pay for parental leave
• Financial childcare support on return to work
• Flexible working
• Tailored gender affirming care