Description
Skimlinks, a Connexity company, now a Taboola company, is a global e-commerce monetization platform. They work with over 60,000 premium publishers and 50,000 retailers, helping content producers get paid commissions for the products and brands they write about. This role, Merchant Account Manager, Skimlinks, is part of the US Commercial team and reports to the Manager, Merchant Account Management.
The Merchant Account Manager is responsible for managing and growing a portfolio of retail merchant accounts by building strong client relationships, optimizing program performance, and identifying opportunities to drive revenue growth. Working cross-functionally with Operations and other internal teams, the Merchant Account Manager leverages data-driven insights to maximize the value of the Skimlinks and Connexity platforms while ensuring an exceptional client experience.
Key Responsibilities:
- Manage, retain, and accelerate the growth of accounts through proactive client engagement, including the evaluation of Merchants
- Review existing merchant relationships and contribute to optimization strategies
- Set up, monitor, and log merchant progress via internal systems and with Excel reports to track performance
- Work with the Operations team to analyze data and ensure programs are fully optimized
- Enforce strong network quality standards across Skimlinks Publishers regarding how they promote Merchants
- Attend conferences and industry events to represent Skimlinks to prospective clients
Requirements:
- 2+ years of account management experience with a proven track record within a structured sales environment
- Solid understanding of the advertising, affiliate, paid search, online publishing, or media industry
- Understanding of CPC and CPA cost models and KPIs associated (Return on Ad Spend (ROAS), New to File (NTF), conversion, cost of sale, etc.)
- Demonstrated success in negotiating, relationship building, and account management
- Strong analytic, quantitative, and technical aptitude with great attention to detail
- Driven to help merchants find growth opportunities
- Excellent verbal, written, and communication skills
- Self-motivated, driven, flexible, and adaptable with a proven track record of exceeding goals
- Proficient in Salesforce, Microsoft Office, Excel, and PowerPoint
- BA/BS degree
Benefits:
- Health Care Plans (Medical, Dental & Vision)
- Retirement Plan (401k Matching)
- Life Insurance (Basic, Voluntary & AD&D), LTD & STD
- Paid Leave Benefits (Maternity, Paternity & Medical)
- Flexible work schedules
- Free Food & Snacks
- Wellness Resources
- Equity
This position is hybrid, 2 days/week, working in the New York office: 16 Madison Square West, 7th Floor, New York, NY 10010.
The pay range for this position in New York is $75k - $85k. This role is also eligible to participate in the bonus plan, under which you might be eligible for additional earnings.