Billing Solutions Architect

Job Overview

As a Billing Solutions Architect at Stripe, you will be a key technical advisor and solutions expert, driving the adoption of our billing solutions with new and existing customers. You will collaborate closely with sales, marketing, product, and engineering teams to ensure successful customer go-lives and influence our product roadmap based on market trends and customer needs.

Responsibilities

• Provide technical expertise on billing and revenue recognition solutions, demonstrating deep understanding of order-to-cash processes, customer journeys, and the competitive landscape.
• Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations.
• Partner with sales and alliances teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations.
• Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization.
• Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency.
• Help resolve complex technical issues for key customers, working with customer success and engineering teams.
• Represent technical aspects in sales forecasts, identify potential blockers, and propose solutions.
• Participate in marketing events, including executive briefings, conferences, and trade shows.

Requirements

• 10+ years of experience in technical sales or pre-sales roles, focusing on solution architecture and best practices
• 5+ years of current experience in the payments, fintech, or closely related industry
• Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order-to-cash processes and billing systems
• Extensive experience with subscription, billing, and payment solutions
• Solid understanding of financial infrastructure industry trends and emerging technologies
• Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
• Executive presence and strong relationship-building skills
• Passion for customer success and dedication to championing the customer voice
• Willingness to travel up to 30% of the time