Senior Partner Success Manager

Join Aristocrat as a Senior Partner Success Manager, where you will have a crucial role in advancing their ambitious and world-class iGaming offerings.

As a Senior Partner Success Manager, you will develop the future of Aristocrat Interactive by building positive relationships with key partner accounts, helping them prosper and succeed.

Responsibilities

• Conduct market analysis and research, communicating findings to key partners to inform strategic decisions.
• Report game performance, sharing competitive insights that help steer the business.
• Convey game roadmaps to partners and operators, ensuring prioritized delivery of top-tier content.
• Collaborate with operators and partners to develop comprehensive marketing plans for content.
• Optimize Aristocrat Interactive's commercial, promotional, and on-site content proposition for customers.
• Identify and develop business opportunities with customers by upselling and cross-selling products, features, content, and new market opportunities.
• Provide ongoing account management to assigned customers.
• Attain annual sales objectives, showing skill in accurate and strategic forecasting.
• Coordinate tracking, reporting, and analysis of performance metrics.
• Lead in-depth monthly and quarterly performance reporting, providing insights, recommendations, and strategic focus points to customers.
• Ensure educated delivery of marketing and technical documentation to partners.
• Handle and prioritize operators' daily issues in conjunction with internal support functions.
• Identify and coordinate training requirements to improve partner performance.
• Support product pipeline prioritization from a commercial value perspective.
• Represent Aristocrat Interactive to assigned partners, taking ownership of relationships and outcomes.

Requirements

• Experience in a similar iGaming commercial supplier role or technology-based high-growth industries.
• Previous experience managing large accounts, demonstrating proven success.
• An elevated understanding of technology and delivery principles.
• Experience in making decisions based on data.
• A tenacious personality with an inner drive to achieve outstanding results.
• Strong account and project management skills.
• Excellent communication, networking, and relationship-building skills.
• A passion for online gaming and a detailed understanding of legal agreements related to e-gaming.
• The ability to conduct complex negotiations and deliver confident presentations with gravitas.

Benefits

• Comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching.