Solutions Architect, Metronome (Startups)

Job Overview

As a Solutions Architect at Metronome, you will be part of the Solutions Engineering team, which sits at the intersection of sales, account management, product, R&D, and operations. You will own the technical side of the customer lifecycle from discovery calls through demos, POC, technical scoping, and handover to post-sales groups.

Responsibilities

In your first month, you will:

• Learn to communicate the value of Metronome in solving challenges and creating opportunities in modern monetization stacks.
• Assist in planning, building, and running customized demos for buyers with various personas.

In your first 3 months, you can expect to:

• Become proficient in discovery and understanding prospect challenges.
• Travel to meet prospects in person, anywhere in the world.
• Land deals for exciting software companies, from startups to enterprise SaaS.

In 6 months, you will:

• Own knowledge areas, projects, tools, and market segments within the Solutions Engineering team.
• Run Proofs of Concept with clear success criteria.
• Represent the Solutions Engineering group as a deal team member.
• Handle detailed scoping for successful post-sales setups.

In your first year, you will:

• Build relationships with prospect organization personnel, from operators to C-Suite executives.
• Design integrations of Metronome into prospect systems and consult on pricing and packaging.

Requirements

• 1-3 years of experience in technical and/or customer-facing roles involving SaaS products.
• Academic background in a technical area with high EQ.
• Passion for taking on big challenges and achieving wins.
• Growth mindset and ability to learn quickly and adapt.
• Exceptional communication skills for technical, go-to-market, and finance stakeholders.
• Excitement for building and improving GTM playbooks and processes.

Preferred Qualifications

• Knowledge of the quote-to-cash space and integration with tools like Salesforce, NetSuite, CPQs, etc.
• Experience as a software engineer, product manager, or in other technical roles.
• Experience in a pure sales role, particularly selling to technical buyers.
• Experience with logs, metrics, billing, finance, or infrastructure and financial tooling.