Business Process Specialist Digital Sales & Services (m/w/d)

We are looking for a Business Process Specialist Digital Sales & Services to join our team in Kaiserslautern. As a key member of our digital transformation team, you will be responsible for designing and implementing process improvements in our sales and services operations. Your tasks will include:

• Capturing customer and sales requirements and translating them into digital, automated process solutions
• Modelling and implementing optimized order-to-cash processes in collaboration with relevant departments
• Analyzing, developing, and improving sales processes nationally and internationally, taking responsibility for projects
• Conducting workshops, using agile methods, and creating clear functional concepts for implementation
• Driving digital transformation forward, connecting platforms, and optimizing master data in the ERP/CRM environment

Requirements:

• Relevant studies or equivalent sales expertise and experience in the sales field or business process management
• Passion for digital processes, analysis, and optimization, with good understanding of sales processes
• Knowledge of process mining, digital customer platforms, and ERP/CRM systems
• Agile project management and corresponding tools are familiar
• Fluent communication in German and English, working independently, structured, and convincing through solution orientation

We offer:

• A secure future perspective in a globally active, dynamic company with above-average returns
• An interesting and varied work environment in an engaged, competent, and cooperative team
• A competitive remuneration package and social benefits of the chemical industry
• Occupational pension scheme, disability insurance, and long-term account
• Occupational health management (including cooperation with fitness studios, action days, company sports, social counseling)
• Opportunities for personal ideas and space

If you have any questions, please contact Alexandra Freund at Alexandra.Freund.EXT@fuchs.com. Join our team and let's move the world together!