Pre-Sales Payment & Partner Success Intern (Fintech)

Join Razer, a global organisation revolutionising gaming, and contribute to the mission through this internship at Fiuu, a leading payment gateway in Southeast Asia.

Job Overview

This 6-month full-time internship involves supporting pre-sales, payment, and partner success activities at Fiuu, a key player in Southeast Asia's payment landscape.

Responsibilities

Event Planning and Execution

• Support end-to-end event planning and execution with partners and merchants.
• Coordinate with vendors and partners for events.

Client Communication & Relationship Management

• Develop strong relationships with merchants, clients, and partners.
• Serve as the primary point of contact for clients, ensuring their needs are met.
• Deliver clear, timely communication throughout the event lifecycle.

Pre-Sales & Solution Support

• Participate in pre-sales activities to understand partner and merchant requirements.
• Collaborate with teams to create presentations and product demonstrations.
• Support preparation of technical proposals and documentation.

Market Research & Product Collaboration

• Conduct research with the product development team to identify industry trends.
• Contribute to payment solution design meetings and presentations.
• Assist in developing pre-sales materials like case studies and whitepapers.

Business Development & Feedback

• Support the business development team in creating payment solutions for POC projects.
• Provide feedback to the product development team based on partner interactions.

Project Participation

• Participate in end-to-end RFP projects from multinational companies.

Vendor & Partner Coordination

• Serve as the primary liaison for event vendors and partners.
• Coordinate vendor requirements and ensure deliverables are met on time.

Merchant Onboarding & Operations

• Manage the end-to-end merchant onboarding lifecycle.
• Collaborate with Sales, Compliance, and IT teams for a smooth onboarding experience.
• Maintain accurate records of merchant documentation.

Additional Job Description

• Support operational requests and assist in process improvements.

Requirements

• Currently pursuing a degree in Computer Science, Information Technology, Finance, or Fintech.
• Basic knowledge of system design, programming languages, and payment systems is a plus.
• Strong problem-solving, communication, and presentation skills.
• Proficiency in Microsoft Office Suite.
• Ability to commit to 6 months full-time.