Strategic Account Executive 3

Job Summary

Join Twilio as a Strategic Account Executive 3, working remotely in the US. This role involves managing relationships with growth and mid-market Communications platform customers, driving highly analytical and consultative sales cycles, and building deep partnerships across product management, finance, support, and operations.

Responsibilities

• Manage and expand revenue across your book of Strategic Accounts
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results
• Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio
• Serve on a cross-functional account team with representatives from product, finance, support, and services teams
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization
• Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, Salesforce

Qualifications

Required:

• 5 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales
• Expertise in managing or leading quantitative, highly analytical products and solutions for customers
• Experience with relationship management, cross-sells, upsells, and solutions consulting
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
• Analytical account development strategy based on using data to find opportunities and prove value
• Demonstrated track record of managing business forecasts and financial models
• Entrepreneurial mindset with appetite to define process and build programs
• Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers
• Excellent verbal and written communication skills
• Bachelor’s Degree or equivalent years of experience

Desired:

• Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms
• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security, or commodity trading, especially in non-standard segments
• Software, SaaS, CPaaS, or PaaS selling experience

Location and Travel

• This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC
• Approximately 20% travel is anticipated to help you connect in-person in a meaningful way

What We Offer

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program
• Much more

Compensation

• Estimated pay ranges:
• Based in Colorado, Hawaii, Minnesota, or Vermont: $103,376.00 - $129,220.00
• Based in Washington D.C., Illinois, Maryland, Massachusetts, or California (outside of the San Francisco Bay Area): $109,120.00 - $136,400.00
• Based in New York, New Jersey, Washington State, or the San Francisco Bay Area, California: $114,864.00 - $143,580.00
• This role may be eligible to participate in Twilio’s equity plan
• All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave
• This role is eligible to earn commissions