Production Supervisor - Quality

We're looking for a Production Supervisor - Quality to join our team at the Windsor Engine Plant/Essex Engine Plant. As a key member of our quality team, you will be responsible for supervising and managing a team of Quality Systems Technicians, overseeing incoming inspection and testing, managing non-conformance of incoming supplier components, and facilitating supplier disputes. You will also analyze internal and external quality data to identify areas of improvement and implement process changes. If you have 2+ years of manufacturing supervisory experience and are available to work in shifts, we encourage you to apply.

The primary responsibilities for this position include but are not limited to:

• Supervise and manage a team of Quality Systems Technicians (QS)
• Lead and direct a high-functioning QS team, provide training, conduct performance evaluations, and address issues
• Support site-wide process alignment

• Incoming Inspection and testing
• Oversee the periodic inspection and testing of materials from problematic suppliers to ensure they meet specifications

• Non-conformance Management of Incoming Supplier Components
• Manage the investigation, identification, and removal of non-conforming in-coming supplier materials, ensuring proper disposition within rejected material guidelines
• Manage the issuance and tracking of Concern Reports (CR’s) and Quality Rejects (QR’s) for supplied components
• Oversee and validate all QR’s for proper process including 8’D and Chargebacks where required, through closure
• Support all inventory control meetings to ensure proper adherence

• Supplier Disputes
• Manage weekly dispute meetings with QS Technicians and Supplier Technical Assistance (STA)
• Facilitate all Stage 1 Dispute Resolution with suppliers
• Work with STA for all Stage 2 dispute resolutions

• Data Analysis & Improvement
• Analyze internal & external quality data to identify areas of improvement and implement process changes
• Work with STA to identify & track Top 5 problematic suppliers
• Lead improvement strategies with Top 5 problematic suppliers

• Communication & Collaboration
• Communicate quality issues and findings to relevant stakeholders, including suppliers, internal teams, STA and Product Development (PD) as required
• Work with departments to ensure proper follow-up on supplier responsible concerns. i.e. work orders and chargebacks
• Lead Daily Quality PIC meeting
• Support / Lead sub-team report-outs

• Documentation & Reporting
• Oversee and maintain accurate records of inspection, tests, and non-conformances and prepare reports for management
• Maintain Daily Quality PIC meeting documentation
• Ensuring all documentation from departments supporting supplier related QR’s & chargebacks are accurate
• Manage the supplier PPAP process through MTC procedures

• Training & Development / Process Improvements
• Provide training and development opportunities for the QS Team to enhance skills and knowledge
• Support the Quality Systems testing process
• Identify opportunities for process improvements in the incoming inspection process and work to implement changes
• Identify areas of skills / knowledge gaps and address (versatility matrix)

• Compliance
• Ensure compliance with relevant standards, regulations, and quality management systems (i.e., ISO9001)