Manager Talent Intelligence, P&C Service Operations

We are seeking a Manager Talent Intelligence, P&C Service Operations to join our team. As a world leader in gaming content and technology, we are committed to delivering outstanding experiences for our customers and making a significant impact on the industry.

The Analyst - People & Culture Systems and Analytics role is pivotal within our organization. This position uniquely bridges P&C operations with innovative technology, driving digital transformation and improving employee experiences through data-driven insights.

Key Responsibilities:

• Develop interactive dashboards in Power BI for real-time workforce metrics such as attrition, headcount, diversity, engagement, and hiring trends.
• Perform predictive and prescriptive analytics to aid workforce planning, talent acquisition, and retention strategies.
• Perform trend analysis on employee lifecycle data to identify risk areas and opportunities for improvement.
• Analyze external labor market data to benchmark skills and talent availability, supporting succession planning and skills gap analysis.
• Provide insights for strategic workforce planning aligned with business growth objectives.
• Project manage P&C process automation projects using RPA software, ServiceNow workflows, or similar platforms.
• Implement and complete AI-powered chatbots for P&C query resolution and employee self-service, reducing manual intervention.
• Collaborate with IT and P&C teams to integrate HCM systems with collaboration tools like MS Teams and SharePoint.
• Collaborate with HR Business Partners, Talent Acquisition, and COEs to convert business requirements into data-driven solutions.
• Inspire change management initiatives for the adoption of new HR technologies and processes.
• Explore new technologies (AI, ML, RPA) for HR process optimization and recommend guidelines for HR digitization.
• Monitor industry trends and propose innovative solutions for HR transformation.

Requirements:

• Bachelor's Degree in HR or equivalent experience.
• Proven experience in HR data analytics, transformation, and digitization projects.
• Exposure to AI and advanced analytics tools.
• Excellent verbal and written communication skills.
• Ability to multitask and work effectively in a fast-paced, changing environment.
• Strict adherence to handling sensitive and confidential employee data.
• Ability to work independently under general direction.