Description
The Global Data Center Operations team serves as the backbone of our infrastructure, ensuring the seamless performance of our global hyperscale environment. Operating in a high-stakes, 24/7 setting, this team is responsible for safeguarding the availability, stability, and reliability of mission-critical systems that power our most essential services.
As a Command Center Technician, you will serve as the front-line mission control for our global data center fleet. In a 24/7 operations environment, you will be responsible for real-time monitoring, coordination, and incident response across critical electrical, mechanical, and environmental systems.
Key responsibilities include:
- Providing continuous 24/7 monitoring of global data center infrastructure systems using BMS, EPMS, DCIM, and other monitoring platforms.
- Monitoring critical assets including UPS, generators, switchgear, chillers, and fire suppression systems.
- Serving as the first responder for infrastructure alarms, triaging incidents and initiating response actions per SOPs, MOPs, and EOPs.
- Escalating incidents promptly to on-site operations, engineering teams, and leadership based on defined escalation matrices.
- Coordinating incident response activities across multiple teams to minimize risk to production environments.
- Supporting root cause analysis (RCA) efforts by providing detailed timelines, logs, and incident documentation.
- Acting as a central communication hub, providing clear and accurate status updates during incidents and maintenance events.
To succeed in this role, you will need:
- 2+ years of experience working in mission-critical environments (data centers, utilities, or industrial operations).
- Foundational technical knowledge of data center electrical and mechanical infrastructure systems.
- Proven experience following and executing SOPs, MOPs, and EOPs in high-availability environments.
- Proficiency with monitoring tools, ticketing systems, and operational dashboards.
- Experience in incident management, technical troubleshooting, and structured escalation.
- Ability to work rotating shifts, including nights, weekends, and holidays, in a 24/7 operations environment.
- Availability to work a flexible schedule within a 24/7 environment.
- Excellent time management, organizational, and communication skills.
- Must be able to prioritize tasks and react quickly to issues.
Preferred qualifications include:
- 4+ years of experience working in mission-critical environments
- Prior experience in a hyperscale or large-scale data center environment.
- Hands-on technical background in electrical (UPS, switchgear) or mechanical (chillers, CRAC units) systems.
- Familiarity with specific BMS, EPMS, and DCIM platforms.
- Experience working in a centralized Command Center or Network Operations Center (NOC).
At CoreWeave, we believe in investing in our people and value candidates who can bring their own diversified experiences to our teams. If you're a motivated and detail-oriented individual who is passionate about delivering exceptional results, we'd love to hear from you.
We offer a competitive salary range of $75,000 to $100,000, plus a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) matching, and paid time off.
If you're interested in joining our team, please submit your application, including your resume and a cover letter, to [insert contact information].