Description
This role sits within Claims Training under the Design umbrella and is responsible for both designing and facilitating learning solutions for Claims and FBS. The Learning and Development Consultant partners with business stakeholders to analyse needs, design and deliver instructor-led, virtual, and digital learning, and evaluate effectiveness.
The role uses learning tools and technologies such as Articulate, Camtasia, Adobe, and related platforms to develop engaging, performance-focused content. The role supports adjusters, supervisors, and leaders, ensuring learning solutions translate into improved performance and business results.
The successful candidate will have experience in instructional design, facilitation, adult learning principles, learning technology, and digital content development. They will also have skills in project and time management, as well as proficiency in software tools such as Articulate Storyline/Rise, video editing, Adobe, and Microsoft PowerPoint.
The role offers a competitive compensation and benefits package, including a comprehensive benefits package, career development and training opportunities, flexible work arrangements, and a dynamic and inclusive work culture within a globally renowned group.