TLM, Embedded Experiences

Job Overview

We are looking for a Technical Lead Manager to lead a team of engineers building AI-native embedded experiences and operations-forward systems at OpenAI. In this role, you will perform both hands-on technical leadership and small team management. You will drive business outcomes, architecture and technical strategy for complex systems, contribute directly to implementation, and help grow a high-performing team.

Responsibilities

• Lead the technical direction, architecture, and execution of critical Cooperative Systems initiatives.
• Manage and mentor a team of engineers while maintaining meaningful hands-on technical involvement.
• Partner closely with stakeholders across Support, Operations, Finance, IT, Sales, Legal, and other functions to identify opportunities for AI-driven improvements.
• Design and build production systems that leverage large language models and other AI technologies.
• Drive engineering excellence through strong technical decision-making, code quality, operational rigor, and thoughtful system design.
• Balance rapid experimentation with long-term platform investments.
• Establish technical roadmaps and execution plans for projects spanning multiple teams.
• Coach engineers through technical challenges, career growth, and project execution.
• Help shape the culture, processes, and engineering practices of a growing organization.

Requirements

• Experience leading engineering projects involving consumer devices and/or embedded systems.
• Enjoy building products and systems in ambiguous, fast-moving environments.
• Comfortable moving between architecture discussions, coding, stakeholder meetings, and team leadership.
• Strong systems design and software engineering fundamentals.
• Excited about applying AI to solve real-world operational problems.
• Effective communication with both technical and non-technical audiences.
• Track record of delivering complex, cross-functional initiatives from concept through production.

Compensation

• $325K – $385K
• Offers Equity

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses
• 401(k) retirement plan with employer match
• Paid parental leave
• Paid time off
• Paid company holidays
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend
• Daily meals in our offices, and meal delivery credits
• Relocation support

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.