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From the employer's careers site First seen 4 Nov 2026

AI Partnership Development and Strategic Customer Success

Kensho, S&P Global Hybrid senior full-time

Salary

130-170k per year

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Description

Kensho, S&P Global's hub for AI innovation and transformation, is seeking a talented individual to join their team. This role sits at the intersection of AI partnership development and strategic customer success, with roughly equal time across both motions.

You will shape and execute Kensho's global AI partnerships agenda , from initial qualification through operational launch , while simultaneously owning the success of a focused portfolio of strategic accounts worldwide, helping them unlock full value across Kensho's API, enterprise products, and developer tooling.

Responsibilities:

  • Execute Kensho and S&P Global's AI partnerships agenda
  • Develop deep relationships with established partners and identify new impactful opportunities
  • Serve as the day-to-day owner to maintain relationships with existing partners and identify growth opportunities
  • Lead cross-functional coordination and alignment across sales, product, and legal
  • Own a portfolio of strategic clients and drive measurable adoption and expansion
  • Enable conversion from trials and identify levers to accelerate time-to-value during the post-sale phase
  • Problem-solve issues with both internal teams and client teams

Requirements:

  • Experience with financial institutions, investment banking, etc.
  • Excellent problem-solving and communication skills
  • Technical fluency to engage credibly with developers, PMs, and technical buyers on AI/ML concepts, APIs, and software implementation patterns
  • Track record of managing complex, senior-level relationships
  • Demonstrated ability to operate in ambiguous, fast-moving environments and build structure where none exists
  • Willingness to travel up to 25% for partnership and client needs

Benefits:

  • Medical, Dental, and Vision insurance
  • 100% company-paid premiums
  • Unlimited Paid Time Off
  • 26 weeks of 100% paid Parental Leave
  • 401(k) plan with 6% employer matching
  • Generous company matching on donations to non-profit charities
  • Up to $20,000 tuition assistance toward degree programs
  • Plentiful snacks, drinks, and regularly catered lunches
  • Dog-friendly office
  • Bike sharing program memberships
  • Compassion leave and elder care leave
  • Mentoring and additional learning opportunities

Skills

Required

Nice to have

  • Technical Account Management
  • Engagement management
  • Partner Management

Ready to apply?

You apply with the employer directly. Their original posting is here: https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/Cambridge-MA/Engagement-Manager_330650-1

Apply on Kensho, S&P Global