Executive Support Engineer

We are seeking an Executive Support Engineer to join our Information Technology organization at Millennium. As a primary point of contact for executive technology support, you will serve across office, home office, and travel environments.

Responsibilities:

• Provide high-touch technology support for senior leaders and VIP users
• Ensure executive meeting readiness, including VC and AV setup for Zoom, Webex, and other platforms
• Manage and support laptops, desktops, mobile devices, and executive peripherals across Windows, macOS, iOS, and Android environments
• Support core productivity and identity tools, including O365, Exchange, and multifactor authentication
• Monitor critical endpoints and partner with engineering teams to resolve emerging issues
• Maintain executive-ready spares, travel kits, and loaner equipment
• Document fixes, runbooks, and checklists, and track service trends and SLAs

Requirements:

• 5+ years of experience in VIP or executive support, trading floor support, or desktop engineering
• Bachelor’s degree in Computer Science or a related field
• Strong hands-on experience supporting Windows 11 and macOS environments
• Experience using AI platforms to support research, automation, and documentation workflows
• Hands-on experience with video conferencing platforms and conference room technology solutions
• Experience with mobile device management tools and core networking knowledge
• Outstanding communication, professionalism, and judgment

Benefits:

• Comprehensive benefits package, including base salary, discretionary performance bonus, and more
• Estimated base salary range: $175,000 to $250,000