Description
The Logistics Operations Analyst is responsible for managing day-to-day inbound and outbound transportation operations across the U.S. Parts Distribution Centre (PDC) network. This role focuses on service performance, cost control, freight audit accuracy, and process optimisation.
The analyst serves as a key liaison between logistics operations, finance, and external service providers,ensuring accurate freight payments, invoice validation, and audit compliance. The role also supports dangerous goods (DG) compliance, reporting, and data analytics to enhance operational visibility and decision-making.
Key responsibilities include:
Acting as subject matter expert and transportation support for all U.S. entities (PLS, PCNA, PDoA, PMNA) Monitoring and managing end-to-end shipment flow from origin to final delivery Communicating with and overseeing service providers (ocean, air, DDS, trucking, parcel) Supporting PDCs in maintaining service levels, quality, and operational consistency
The role also involves:
Managing the freight invoice approval process, ensuring accuracy, completeness, and timeliness Serving as primary liaison with freight audit providers, overseeing performance and issue resolution Analysing freight invoices and audit results to identify billing discrepancies, cost drivers, and savings opportunities Providing regular reporting and feedback to management on audit findings and trends Ensuring alignment between operational activity and financial outcomes
Additionally, the role requires developing and maintaining dashboards and reporting tools (Excel, Power BI, VBA) and performing ongoing analysis of transportation costs, service levels, claims and damages, and carrier performance.
The Logistics Operations Analyst will partner with logistics leadership to optimise processes, reduce costs, and improve service levels. They will develop and maintain standard operating procedures (SOPs) and identify and implement continuous improvement initiatives across the PDC network.
The role also involves supporting DG compliance across all PDCs, training and certifying employees in dangerous goods handling and packaging requirements, and developing training materials and ensuring alignment with regulatory requirements.