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Flexport

Senior Manager, Communications & Content

Flexport
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senior full-time $130,000-$150,000 USD San Francisco, California

First indexed 18 Jun 2026

Description

Flexport is seeking a Senior Manager, Communications & Content to lead its narrative across various channels.

The successful candidate will work closely with the CEO & Founder and leadership team to shape Flexport's story, ensuring it's part of key conversations in global trade, supply chain innovation, and AI in logistics.

Responsibilities include:

Public Relations & Media

  • Develop and execute Flexport's PR strategy
  • Build relationships with key reporters and outlets
  • Position Flexport's leaders as thought leaders in global trade and logistics
  • Prepare spokespeople for media appearances
  • Monitor the news cycle for opportunities to insert Flexport into breaking stories

Content Strategy

  • Shape Flexport's content strategy across blog, social media, and website
  • Define and evolve Flexport's narrative
  • Build an editorial engine producing high-quality content
  • Partner with Product Marketing and Growth Marketing to support campaigns

Customer Communications

  • Own the voice and cadence of Flexport's customer communications
  • Develop frameworks and templates for customer-facing communications
  • Partner with Customer Success, Operations, and Product teams to ensure alignment

AI & Efficiency

  • Leverage AI tools to drive efficiencies in content production and media monitoring
  • Stay current on AI developments in PR, content, and communications

Requirements:

  • 7+ years of experience in PR, communications, and content
  • Proven media relationships and track record of securing top-tier coverage
  • Experience as a communications partner to senior executives
  • Strong editorial instincts and ability to build a content program
  • Experience owning customer communications in a B2B environment
  • Ability to move fast, manage multiple workstreams, and exercise excellent judgment
  • Familiarity with logistics, supply chain, or trade industry is a plus
  • Active use of AI tools to drive efficiencies
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting: https://job-boards.greenhouse.io/flexport/jobs/7729693