Senior QA Specialist

You will work onsite from Bogotá, Colombia, as a Senior QA Specialist for multiple teams at EA, each dedicated to a specific franchise. Your role will be crucial in ensuring the quality and excellence of the game you support!

As a Senior QA Specialist, you will report to QA Leadership, helping set quality standards and best practices for our analyst and QA teams. You’ll partner with leadership and cross-functional partners to define and deliver quality strategies, test plans, and continuous improvements that help shape the player experience.

Responsibilities:

• Participate and support the team's testing tasks, and help resolve challenges including hardware and setup.
• Create, build, and manage detailed test scripts and plans (including functional, network, edge cases, boundary, and pre-integration scenarios).
• Compile and communicate data across different sources; monitor bug entry/data quality, investigate and track difficult bugs, and provide clear, actionable feedback.
• Serve as a communication bridge between QA and development teams, ensuring alignment on quality plans and priorities; provide status updates via email and reports; represent the QA perspective in cross-functional and team meetings.
• Absorb, apply, and help evolve EA QA processes; drive team adoption of best practices and quality data entry.
• Mentor and support junior team members, fostering a player-first mentality and a collaborative team culture.
• Actively suggest and help implement tools, automation, and data-driven efficiencies for greater impact and productivity.
• Build effective working relationships with producers, designers, engineers, and QA colleagues across locations.

Qualifications:

• 3+ years of experience in software quality assurance or similar roles.
• Strong understanding of QA methodologies, tools, and frameworks.
• Experience with defect and task tracking tools (e.g., JIRA, TestRail).
• Potential ability to mentor others on process and quality topics.
• Familiarity with automated testing, telemetry, and data analysis.
• Passion for videogames with a strong player-first mindset.
• Fluent in English, both verbal and written.
• Comfortable making data-driven decisions, reporting on complex bugs, and compiling risk/status summaries.