Description
Join the team as Twilio's next Technical Administrator 2 (Business Systems Analyst 2) in the GTM Automation team. This role is ideal for an experienced Salesforce administrator looking to work more closely with the business, apply their mastery on the Salesforce platform to deliver impact, and expand the breadth of exposure beyond Salesforce. You will be in the unique position of joining a growing team that you can learn with and help shape.
In this role, you will be responsible for improving our Salesforce.com platform and ensuring data excellence across the organization. You will be challenged to think creatively about how to reshape existing processes to become more efficient and your work will be integral to supporting impactful programs managed by the team to contribute to the success of the sales team and support Twilio's fast growth.
Assist project managers in various work streams on Salesforce.com - Data management in Salesforce.com and other business systems, including auditing and resolving data integrity at a large scale. - Work with program managers and stakeholders to uncover process gaps and develop elegant solutions - Understand and fix existing system problems on a daily basis - Continually evaluate and identify gaps in our existing codebase to develop solutions for increased extensibility. - Collaborate with cross-functional teams, including developers, business analysts, and stakeholders. - Leadership skills to mentor junior administrators and provide guidance on best practices.